Digital Agenda key indicators

European Commission services selected more than 100 indicators, divided into thematic groups, which illustrate some key dimensions of the European information society (Telecom sector, Broadband, Mobile, Internet usage, Internet services, eGovernment, eCommerce, eBusiness, ICT Skills, Research and Development). These indicators allow a comparison of progress across European countries as well as over time. Multiple interactive charts allow you to assess countries' profiles.

The following table provides methodological information about the source, the scope and the definition of each indicator. For more details, click on the links in the table or explore the whole database.

Indicator Definition and scope Time coverage Explore more using SPARQL queries Source
Telecom sector
Total revenues of the electronic communications sector Notation: tel_rev
Definition: Total includes wholesale and retail revenues from electronic communications perceived in the reference year by all telecom operators (VAT excluded)
2009 - 2014 Find countries
Find breakdowns
Communications Committee survey
Total investment in networks by the electronic communications sector Notation: tel_inv
Definition: Total investment includes both tangible and intangible investment in telecommunication networks (without license fees) by all telecom operators
2009 - 2014 Find countries
Find breakdowns
Communications Committee survey
Fixed voice termination rate Notation: tel_ftr
Definition: Wholesale call termination charges of the incumbent operator in fixed voice tecephony for local calls
2013 - 2014 Find countries
Find breakdowns
Communications Committee survey
Local Loop Unbundling: total monthly charge Notation: tel_llu
Definition: The monthly total wholesale cost for Local Loop Unbundling charged by incumbent operators, Calculated as the sum of the monthly charge and 1/36 of the conncetion fee
2012 - 2013 Find countries
Find breakdowns
Communications Committee survey
Broadband take-up and coverage
Standard fixed broadband coverage/availability (as a % of households) Notation: bb_scov
Definition: Coverage is a supply indicator defined as the percentage of Households living in areas served by xDSL, cable (basic and NGA), FTTP or WiMax networks
2011 - 2015 Find countries
Find breakdowns
Point Topic Study on broadband coverage
Rural standard fixed broadband coverage (as a % of households) Notation: bb_srcov
Definition: Coverage is a supply indicator defined as the percentage of Households living in areas served by xDSL, cable (basic and NGA), FTTP or WiMax networks. Rural areas are defined as those with less than 100 people per km2.
2011 - 2015 Find countries
Find breakdowns
Point Topic Study on broadband coverage
NGA broadband coverage/availability (as a % of households) Notation: bb_ngacov
Definition: Coverage is a supply indicator defined as the percentage of Households living in areas served by NGA. Next Generation Access includes the following technologies: FTTH, FTTB, Cable Docsis 3.0, VDSL and other superfast broadband (at least 30 Mbps download)
2011 - 2015 Find countries
Find breakdowns
Point Topic Study on broadband coverage
Fixed broadband subscriptions Notation: bb_lines
Definition: Number of fixed broadband subscriptions (lines).
2004 - 2015 Find countries
Find breakdowns
Communications Committee survey
Fixed broadband take-up (subscriptions/100 people) Notation: bb_penet
Definition: Number of fixed broadband subscriptions (lines) per 100 people. Penetration of fixed broadband.
2004 - 2015 Find countries
Find breakdowns
Communications Committee survey
New entrants' share in fixed broadband subscriptions Notation: bb_ne
Definition: Market share based on fixed broadband subscriptions (lines). New entrants mean operators that did not enjoy special and exclusive rights or de facto monopoly for the provision of voice telephony services before the liberalisation.
2004 - 2015 Find countries
Find breakdowns
Communications Committee survey
DSL subscriptions share in fixed broadband Notation: bb_dsl
Definition: Share of DSL (Digital Subscriber Line) in total fixed broadband subscriptions.
2004 - 2015 Find countries
Find breakdowns
Communications Committee survey
Households having a broadband connection Notation: h_broad
Definition: Broadband connection used by the household includes: DSL, wired fixed (cable, fiber, Ethernet, PLC), fixed wireless (satellite, WiFi, WiMax) and mobile wireless (3G/UMTS).
Notes: Scope includes Households with at least one member aged 16-74.
2003 - 2015 Find countries
Find breakdowns
Households with fixed broadband connection Notation: h_bbfix
Definition: Household internet connection type: fixed broadband
2010 - 2015 Find countries
Find breakdowns
Herfindahl index on broadband competition Notation: bb_hhi
Definition: Herfindahl index calculated for seven different connection technologies: xDSL, full or shared LLU, Cable, FTTH, FTTB, Other NGA, Other. Their respective market shares are expressed in percentage of all fixed broadband subscriptions. A small index indicates a competitive industry with no dominant technological platform. The index values raises with concentration over one or few platforms.
2013 - 2014 Find countries
Find breakdowns
Communications Committee survey
Enterprises having a fixed broadband connection Notation: e_broad
Definition: Fixed broadband connections include DSL, xDSL, cable leased lines, Frame Relay, Metro-Ethernet, PLC-Powerline communications, fixed wireless connections, etc.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2003 - 2015 Find countries
Find breakdowns
Enterprises having a fast fixed broadband connection Notation: e_ispdf_ge30
Definition: The maximum contracted download speed of the fastest fixed internet connection is at least 30 Mb/s
2014 - 2015 Find countries
Find breakdowns
Broadband speeds and prices
Share of fixed broadband subscriptions >= 2 Mbps - Advertised download speed Notation: bb_speed2
Definition: Based on advertised download speeds.
2007 - 2015 Find countries
Find breakdowns
Communications Committee survey
Share of fixed broadband subscriptions >= 10 Mbps - Advertised download speed Notation: bb_speed10
Definition: Based on advertised download speeds.
2007 - 2015 Find countries
Find breakdowns
Communications Committee survey
Share of fixed broadband subscriptions >= 30 Mbps - Advertised download speed Notation: bb_speed30
Definition: Based on advertised download speeds.
2010 - 2015 Find countries
Find breakdowns
Communications Committee survey
Share of fixed broadband subscriptions >= 100 Mbps - Advertised download speed Notation: bb_speed100
Definition: Based on advertised download speeds.
2010 - 2015 Find countries
Find breakdowns
Communications Committee survey
Actual download speed of fixed broadband subscriptions Notation: actspeed
Definition: Average Download Speed during peak periods (ACTSPEED), measured with a specially configured hardware device (SamKnows Whitebox), which runs a series of purpose-built tests to measure various aspect of Internet performance. The measured speed refers to a sample of subscriptions using a similar technology offered by internet service providers. Offers are not weigthed with market shares, so the measured speed cannot be interpreted as the average experienced by consumers.
2012 - 2014 Find countries
Find breakdowns
Study on "Quality of Broadband Services in the EU” SMART 2010/0036
Monthly price of standalone internet access Notation: Price_Internet_only
Definition: Monthly price of standalone Fixed Broadband Internet Access offers, including value added tax, excluding the additional cost of telephony or cable line (if any). The minimum and median prices refer to the group of similar subscriptions offered by internet service providers. Offers are not weigthed with market shares, so the offers' median price cannot be interpreted as the median price paid by consumers.
Notes: If no data is present for a country, it is because no corresponding offers have been found on the national market.
2007 - 2015 Find countries
Find breakdowns
Broadband Internet Access Cost (BIAC) annual studies
Monthly price of Fixed Broadband Internet Access offers including Fixed Telephony Notation: Price_Internet_Fixed_Tel
Definition: Monthly price of Fixed Broadband Internet Access offers including Fixed Telephony, including value added tax, excluding the aditional cost of telephony or cable line (if any). The minimum and median prices refer to the group of similar subscriptions offered by internet service providers. Offers are not weigthed with market shares, so the offers' median price cannot be interpreted as the median price paid by consumers.
Notes: If no data is present for a country, it is because no corresponding offers have been found on the national market.
2007 - 2015 Find countries
Find breakdowns
Broadband Internet Access Cost (BIAC) annual studies
Monthly price of Internet Acccess + Fixed Telephony + TV bundles Notation: Price_Internet_Fixed_Tel_TV
Definition: Monthly price of Fixed Broadband Internet Access offers including Fixed Telephony and TV (analogue or digital television service), including value added tax, excluding the aditional cost of telephony or cable line (if any). The minimum and median prices refer to the group of similar subscriptions offered by internet service providers. Offers are not weigthed with market shares, so the offers' median price cannot be interpreted as the median price paid by consumers.
Notes: If no data is present for a country, it is because no corresponding offers have been found on the national market.
2007 - 2015 Find countries
Find breakdowns
Broadband Internet Access Cost (BIAC) annual studies
Affordability of standalone Fixed Internet Access (minimum price offer) Notation: Afford_Internet_only_minPPP
Definition: Affordability is defined as 12 times the monthly price divided by the "real adjusted gross disposable income of households per capita" of the previous year. Disposable income data come from Eurostat table tec00113. Monthly price of standalone Fixed Broadband Internet Access offers, include value added tax, exclude the additional cost of telephony or cable line (if any), and refers to the minimum price in the group of similar subscriptions offered by internet service providers (see the original indicator).
2013 - 2015 Find countries
Find breakdowns
Broadband Internet Access Cost (BIAC) annual studies
Mobile market
Advanced 3G mobile broadband (HSPA) coverage (as a % of households) Notation: mbb_hspacov
Definition: Coverage is a supply indicator defined as the percentage of Households living in areas covered by advanced third generation mobile broadband (HSPA protocol)
2011 - 2015 Find countries
Find breakdowns
Point Topic Study on broadband coverage
4G mobile broadband (LTE) coverage (as a % of households) Notation: mbb_ltecov
Definition: Coverage is a supply indicator defined as the percentage of Households living in areas covered by advanced fourth generation mobile broadband (LTE protocol)
2011 - 2015 Find countries
Find breakdowns
Point Topic Study on broadband coverage
Total number of subscriptions (SIM cards) Notation: mob_subs
Definition: Mobile subscriptions are defined as the number of active SIM cards. It includes both voice and data services, installed in telephones, modem, usb keys or other devices.
2009 - 2015 Find countries
Find breakdowns
Communications Committee survey
Take-up of mobile - active SIM cards for voice or data Notation: mob_penet
Definition: Number of active SIM cards divided by population. It includes both voice and data services, installed in telephones, modem, usb keys or other devices.
2009 - 2015 Find countries
Find breakdowns
Communications Committee survey
Take-up of mobile broadband (subscriptions/100 people) Notation: mbb_penet
Definition: Mobile Broadband penetration is defined as the number of active mobile broadband SIM cards per 100 people.
2008 - 2015 Find countries
Find breakdowns
Communications Committee survey
Market share of leading operator (in % of active SIM cards) Notation: mob_ms
Definition: Market share of the market leader based on the number of active SIM cards
2009 - 2015 Find countries
Find breakdowns
Communications Committee survey
Individuals accessing the Internet through a mobile phone via UMTS (3G) Notation: i_iu3g
Definition: Individuals using a mobile phone or smart phone to access the internet, in the last 3 months. Since 2011 the question specify "away from home or work". Until 2012 the question was limited to "via UMTS, HSDPA (3G or 3G+) connections".
Notes: Break in series in 2011 and 2012 as the structure of the question has changed. Reconstructed time series using Eurostat variables: i_iu3g, i_iu3G1, i_iuhd_mph, i_iump_mph
2006 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
Enterprises providing portable devices to some of their persons employed Notation: e_pmd
Definition: The devices (portable computers, tablets, smartphones, PDA phones, etc.) should be provided for business use and the enterprises pay for all or at least up to a limit the subscription and the use costs.
Notes: The 2011 question was limited to portable devices using at least 3G technology to connect to the internet. Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector.
2011 - 2015 Find countries
Find breakdowns
Average Revenue per User (ARPU) in the Retail Mobile Market Notation: mob_arpu
Definition: Total retail mobile revenues divided by number of active SIM cards
2010 - 2014 Find countries
Find breakdowns
Communications Committee survey
Mobile roaming price per minute Notation: mob_roam
Definition: Average retail price per minute (in €-cents) on Eurotariff for intra-EEA roaming voice calls made
2007 - 2014 Find countries
Find breakdowns
International Roaming BEREC Benchmark Data Report
Spectrum assigned for wireless broadband in EU harmonised bands Notation: spectrum_WBB
Definition: Amount of spectrum assigned by Member States for wireless mobile broadband comunications (WBB) within the ranges harmonised by the European Union. Charts allow to compare with the total value of EU HARMONISED bands and with a simple EU AVERAGE of countries assignements. The policy target is to harmonise and assign 1200 MHz to WBB.
2013 - 2015 Find countries
Find breakdowns
ECO Report 03
Mobile voice termination rate Notation: mob_mtr
Definition: Wholesale call termination charges in mobile voice tecephony
2013 - 2014 Find countries
Find breakdowns
Communications Committee survey
Internet usage
Households with access to the Internet at home Notation: h_iacc
Definition: Any member of the household has access to the Internet at home
Notes: Scope includes Households with at least one member aged 16-74.
2002 - 2015 Find countries
Find breakdowns
Individuals who have used internet in the last 3 months Notation: i_iu3 2002 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
Individuals who have used internet in the last 12 months Notation: i_ilt12 2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
Individuals who are regular internet users (at least once a week) Notation: i_iuse
Definition: Individuals using the internet at least once a week in the last 3 months.
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
Individuals who are frequent internet users (every day or almost every day) Notation: i_iday
Definition: Individuals using the internet every day or almost every day, in the last 3 months.
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
Individuals using a laptop/tablet to access the internet, away from home or work Notation: i_iumc
Definition: Individuals using a portable computer (laptop) to access the internet away from home or work via any wireless connection (WiFi or cellular networks), in the last 3 months. Since 2012 the question explicitly mention also tablet computer (with touch screen).
Notes: Break in series in 2011 and 2012 as the structure of the question has changed. Reconstructed time series using Eurostat varibales: i_iuport, i_iuport1, i_iumc
2007 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
Individuals who have never used the internet Notation: i_iux 2005 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
Diversification index for the activities realised online by internet users Notation: i_ia12ave
Definition: The diversification index is based on counting how many activities, out of a list of 12, have been realised at least once in the previous months. It is computed at individual level for those individuals having used internet in the last 3 months.
Notes: The 12 activities included in the index are: sending/receiving e-mails, information about goods and services, reading online newspapers/news, information on travel/accommodation services, posting messages to social media, interaction with public authorities, internet banking, telephoning or video calls, selling goods or services, purchases of content (films,music,software,etc), purchase of goods, purchase of services.
2009 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
IPv6 readiness - websites having a AAAA coverage in DNS records (as % of most visited websites) Notation: AAAA_cov
Definition: IPv6 ready websites are those having at least one AAAA in their DNS records (means the website is visible/can reply to users having an IPv6 connectivity). Tests are done every trimester through a script run by the IPv6 Observatory study on the 1 million most visited websites list provided by Alexa. Websites are attributed to countries on the basis of their main operation location as provided by MaxMind GeoIP database.
2012 - 2014 Find countries
Find breakdowns
EC - IPv6 Observatory
Audiovisual & media content
reading / downloading online newspapers / news magazines Notation: i_iunw
Definition: Individuals have used Internet, in the last 3 months, for reading / downloading online newspapers / news magazines
2002 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
playing or downloading games, images, films or music Notation: i_iugm
Definition: Individuals have used Internet, in the last 3 months, for playing or downloading games, images films or music
Notes: Biennial indicator not collected in 2011
2002 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
Households subscribed to Video on Demand Notation: vod
Definition: Percentage of households subscribing to any form of Video on Demand; EU average calculated as the average of the 26 MS (for which data is available) weighted by the number of households in each of them in 2013
2013 - 2014 Find countries
Find breakdowns
IHS TV Media Intelligence
Take up of internet services
looking for information about goods and services online Notation: i_iuif
Definition: Individuals have used Internet, in the last 3 months, for finding information about goods and services
2002 - 2015 Find countries
Find breakdowns
using online banking Notation: i_iubk
Definition: Individuals have used Internet, in the last 3 months, for Internet banking
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
telephoning or video calls (via webcam) over the internet Notation: I_IUPH1
Notes: Biennial indicator. Break in time series between 2007 and 2008 because of new wording. Reconstructed time series using Eurostat varibales: i_iuph and i_iuph1.
2002 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
uploading self-created content to be shared Notation: i_iuupl
Definition: Individuals have used Internet, in the last 3 months, for uploading self-created content (text, images, photos, videos, music, etc.)
Notes: Biennial indicator not collected in 2011.
2008 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
participating in social networks, over the internet, last 3 months Notation: i_iusnet
Definition: Individuals have used Internet, in the last 3 months, for participating in social networks (creating user profile, posting messages or other contributions to facebook, twitter, etc.)
2011 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
looking online for a job or sending a job application Notation: i_iujob
Definition: Individuals have used Internet, in the last 3 months, for looking for a job or sending a job application
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
doing an online course (in any subject) Notation: i_iuolc
Definition: Individuals have used Internet, in the last 3 months, for doing an online course (of any subject)
2007 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
looking online for information about education, training or course offers Notation: i_iueduif
Definition: Individuals have used Internet, in the last 3 months, for looking for information about education, training or course offers
2007 - 2015 Find countries
Find breakdowns
taking part in on-line consultations or voting to define civic or political issues Notation: i_iuvote
Definition: Individuals have used Internet, in the last 3 months, for taking part in on-line consultations or voting to define civic or political issues (e.g. urban planning, signing a petition)
Notes: Biennial indicator not collected in 2012.
2011 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
Used internet storage space to save documents, pictures, music, video or other files Notation: i_cc
Definition: Used internet storage space to save documents, pictures, music, video or other files
2014 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_i: Computers and the internet: individuals - summary of EU aggregates
eGovernment
Individuals interacting online with public authorities, last 12 months Notation: i_iugov12
Definition: Individuals have used Internet, in the last 12 months, for interaction with public authorities. It includes obtaining information from public authorities web sites, OR downloading official forms OR sending filled in forms.
2008 - 2015 Find countries
Find breakdowns
Individuals submitting completed forms to public authorities, over the internet, last 12 months Notation: i_igov12rt 2008 - 2015 Find countries
Find breakdowns
Online Service Completion Notation: e_gov_osc
Definition: Share of the steps in a Public Service life event that can be completed online (Online availability sub-indicator for User centricity of the eGovernment benchmark)
2013 - 2015 Find countries
Find breakdowns
eGovernment Benchmarking reports 2012-2014
Pre-filled forms Notation: e_gov_pff
Definition: Amount of data that is pre-filled in Public Services' online forms (Authentic sources Key Enabler indicator of eGovernment benchmark)
2013 - 2015 Find countries
Find breakdowns
eGovernment Benchmarking reports 2012-2014
eCommerce
Individuals ordering goods or services online Notation: i_blt12
Definition: Individuals carrying out this activity over the internet in the last 12 months, for private use.
2004 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ec_ibuy: Internet purchases by individuals
Individuals ordering goods or services online, from sellers from other EU countries Notation: i_bfeu
Definition: Individuals that ordered goods or services for private use over the Internet in the last 12 months from sellers from other EU countries
2008 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cbc: E-banking and e-commerce
Individuals ordering physical goods online Notation: i_bpgood
Definition: Individuals that have ordered online any of the following physical goods: food/groceries, household goods, medicine, clothes/sports, computer hardware, electronic equipment.
2009 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ec_ibuy: Internet purchases by individuals
Individuals ordering services online Notation: i_bserv
Definition: Individuals that have ordered online any of the following services: telecommunications services, share/insurance/financial, holiday accomodation, travel arrangements, tickets for events.
2009 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ec_ibuy: Internet purchases by individuals
Individuals ordering content or software that were delivered or upgraded online Notation: i_bgoodo
Definition: The online content and software include: films, music, books, magazines, e-learning material, computer software, video games, that were ordered/bought over the Internet in the last 12 months, for non-work use.
2005 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_ec_ibuy: Internet purchases by individuals
Individuals selling goods or services online (e.g. via auctions) Notation: i_iusell
Definition: Individuals have used Internet, in the last 3 months, for selling goods and services (e.g. via auctions)
2002 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_r_iuse_i: Individuals who used the internet, frequency of use and activities
Total electronic sales by enterprises, as a % of their total turnover Notation: e_eturn
Definition: The value of sales realised, during the previous calendar year, via any computer networks in % of the total turnover value (in monetary terms, excluding VAT). Computer networks include websites, EDI-type systems and other means of electronic data transfer, excluding manually typed e-mails.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ec_eu_en2 : E-commerce by enterprises: summary of EU aggregates (NACE Rev. 2 activity)
Enterprises using any computer network for sales (at least 1%) Notation: e_esell
Definition: The sales realised, during the previous calendar year, via any computer networks should represent at least 1% of the total turnover value (in monetary terms, excluding VAT). Computer networks include websites, EDI-type systems and other means of electronic data transfer, excluding manually typed e-mails.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2003 - 2015 Find countries
Find breakdowns
Enterprises having done electronic sales to other EU countries in the last calender year Notation: e_aeseu
Definition: The sales have been realised, during the previous calendar year, via any computer networks (in monetary terms, excluding VAT). Computer networks include websites, EDI-type systems and other means of electronic data transfer, excluding manually typed e-mails.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2009 - 2015 Find countries
Find breakdowns
Enterprises exploiting the "Businees to Consumers" opportunities of web sales Notation: E_AWS_GT1_B2C_GT10WS
Definition: Enterprises where web sales are more than 1% of total turnover and B2C web sales more than 10% of the web sales
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2013 - 2015 Find countries
Find breakdowns
eBusiness
Enterprises that share internally electronic information with an ERP Notation: E_ERP1
Definition: Have in use an ERP-Enterprise resource planning software package, to share information between different functional areas (e.g. accounting, planning, production, marketing).
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment. Break in series in 2012 due to different wording of the question.
2007 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15dip: Integration of internal processes
Enterprises using Customer Relationship Management (CRM) software Notation: e_crman
Definition: CRM refers to the use of any software application used for the analysis of information about clients for marketing purposes.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2007 - 2015 Find countries
Find breakdowns
Eurostat, Table estat_isoc_bde15dec: E-commerce, customer relation management (CRM) and secure transactions
Enterprises sharing electronic information on the supply chain Notation: e_sisc
Definition: The indicator refers to sending/receiving all type of information on the supply chain (e.g. inventory levels, production plans, forecasts, progress of delivery) via computer networks or via websites, but excluding manually typed e-mail messages.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because untill 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector 95.1-Repair of computers and communication equipment. Biennial indicator not collected in 2011.
2008 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15disc: Integration with customers/suppliers and SCM
Enterprises sending e-invoices (derived indicator) Notation: e_invsnd
Definition: The indicator refers to sending invoices in an agreed standard format (as EDIFACT, XML, etc) which allows their automatic processing, without the individual message being manually typed.
Notes: Break in series in 2011 because of a new more precise question. Break in series in 2014 because of introduction of a limitation to invoices sent to business or public organisations.
2009 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15disc: Integration with customers/suppliers and SCM
Enterprises having a web site or homepage Notation: E_WEB
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S95.1-Repair of computers and communication equipment.
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_en2: Computers and the internet: enterprises - summary of EU aggregates (NACE Rev. 2 activity)
Enterprises having a website with some sofisticated functionalities Notation: e_webf2
Definition: Website having at least one of the following four functionalities : product catalogues or price lists (webacc), possibilities for visitors to customise or design the products (webctm), order tracking available online (webot) or personalised content in the website for regular/repeated visitors (webper).
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S95.1-Repair of computers and communication equipment.
2009 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_en2: Computers and the internet: enterprises - summary of EU aggregates (NACE Rev. 2 activity)
Enterprises providing persons employed a remote access to the enterprise's e-mail system, documents or applications Notation: e_ra
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector.
2011 - 2015 Find countries
Find breakdowns
Eurostat - ICT Enterprises survey
Enterprises providing portable devices to more than 20% of their employed persons Notation: e_empmd_gt20
Definition: The devices (portable computers, tablets, smartphones, PDA phones, etc.) should be provided for business use and the enterprises pay for all or at least up to a limit the subscription and the use costs.
Notes: Only the 2011 question was limited to portable devices using at least 3G technology to connect to the internet. Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector.
2011 - 2015 Find countries
Find breakdowns
Persons employed which were provided a portable device by their employer (business sector) Notation: P_EMPMD
Definition: The devices (portable computers, tablets, smartphones, PDA phones, etc.) should be provided for business use and the enterprises pay for all or at least up to a limit the subscription and the use costs. Are included only the enterprises with 10 or more persons employed, from all manufacturing and service sectors, excluding the financial sector.
Notes: The 2011 question was limited to portable devices using at least 3G technology to connect to the internet.
2011 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_pn2: Computers and the internet: enterprises - summary of EU aggregates (NACE Rev. 2 activity)
Enterprises paying to advertise on the internet Notation: e_ads
Definition: Enterprises paying to advertise on the internet
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2014 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_cd_en2: Enterprises - computers: devices and communication systems (NACE Rev. 2 activity)
Enterprises with High levels of Digital Intensity Notation: e_di_hivhi
Definition: The Digital Intensity score is based on counting how many out of 12 technologies are used by each enterprise. High levels are attributed to those enterprises using at least 7 of the listed digital technologies.
Notes: The list of technologies includes: usage of internet by a majority of the workers; access to ICT specialist skills; fixed broadband speed > 30 Mbps; mobile devices used by more than 20% of employed persons; has a website; has some sophisticated functions on the website; presence on social media; use an ERP software; use a CRM software; share electronically supply chain management information; does e-sales for at least 1% of turnover; exploit the B2C opportunities of web sales.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_pibi_ictbn2: Adoption of ICT by businesses (NACE Rev. 2 activity)
Enterprises with Very Low level of Digital Intensity Notation: e_di_vlo
Definition: The Digital Intensity score is based on counting how many out of 12 technologies are used by each enterprise. Very Low levels are attributed to those enterprises using no more than 3 of the listed digital technologies.
Notes: The list of technologies includes: usage of internet by a majority of the workers; access to ICT specialist skills; fixed broadband speed > 30 Mbps; mobile devices used by more than 20% of employed persons; has a website; has some sophisticated functions on the website; presence on social media; use an ERP software; use a CRM software; share electronically supply chain management information; does e-sales for at least 1% of turnover; exploit the B2C opportunities of web sales.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_pibi_ictbn2: Adoption of ICT by businesses (NACE Rev. 2 activity)
Digital Intensity score for Enterprises Notation: edigint2015
Definition: The Digital Intensity score is based on counting how many out of 12 technologies are used by each enterprise. Then they are divided into four clusters of digital intensity: Very Low (scores 0-3), Low (score 4-6), High (score 7-9), Very High (score 10-12).
Notes: The list of technologies includes: usage of internet by a majority of the workers; access to ICT specialist skills; fixed broadband speed > 30 Mbps; mobile devices used by more than 20% of employed persons; has a website; has some sophisticated functions on the website; presence on social media; use an ERP software; use a CRM software; share electronically supply chain management information; does e-sales for at least 1% of turnover; exploit the B2C opportunities of web sales.
2015 - 2015 Find countries
Find breakdowns
Enterprises using Radio Frequency Identification (RFID) technologies Notation: e_rfid
Definition: RFID tags or transponders are devices that can be applied to or incorporated into a product or object and transmits data via radiowaves. The indicator includes their use for person identification, for tracking of supply chain and inventory or for after-sales product identification.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Since 2010 data include also sector S95.1-Repair of computers and communication equipment. Biennial indicator not collected in 2010.
2009 - 2014 Find countries
Find breakdowns
Enterprises using RFID technologies for person identification or access control Notation: e_rfac
Definition: RFID tags or transponders are devices that can be applied to or incorporated into a product or object and transmits data via radiowaves.
2011 - 2014 Find countries
Find breakdowns
Enterprises using RFID for product identification Notation: e_rfpsas
Definition: RFID tags or transponders are devices that can be applied to or incorporated into a product or object and transmits data via radiowaves. The indicator includes their use for tracking of supply chain and inventory or for after-sales product identification.
2011 - 2014 Find countries
Find breakdowns
Enterprises using social media Notation: e_sm_any
Definition: Enterprises using at least one of the following social media: social networks, enterprise's blog or microblog, multimedia content sharing websites, wiki based knowledge sharing tools. Using social media means that the enterprise have a user profile, an account or a user license depending on the requirements and the type of the social media.
2013 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_en2: Computers and the internet: enterprises - summary of EU aggregates (NACE Rev. 2 activity)
Use two or more social media Notation: e_sm_ge2
Definition: Enterprises using two or more of the following social media: social networks, enterprise's blog or microblog, multimedia content sharing websites, wiki based knowledge sharing tools. Using social media means that the enterprise have a user profile, an account or a user license depending on the requirements and the type of the social media.
2013 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_eu_en2: Computers and the internet: enterprises - summary of EU aggregates (NACE Rev. 2 activity)
Buy Cloud Computing services used over the internet Notation: e_cc
Definition: Cloud computing refers to purchased ICT services that have all of the following characteristics: are delivered from servers of service providers; can be easily scaled up or down; can be used on-demand by the user without human interaction with the service provider; are paid for, either per user, by capacity used, or they are pre-paid.
Notes: Cloud computing may include connections via Virtual Private Networks (VPN). Optional question in 2015, not all countries have collected the indicator.
2014 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_ci_cd_en2: Enterprises - computers: devices and communication systems (NACE Rev. 2 activity)
Buy Cloud Computing services of medium-high sophistication Notation: e_CC_GE_ME
Definition: Enterprises purchasing at least one of the following cloud computing services: hosting of the enterprise's database, accounting software applications, CRM software, computing power.
Notes: Computed from Eurostat database with the following formula = (e_cc_me) - (e_cc_lo) + (e_cc_hi). Optional question in 2015, not all countries have collected the indicator.
2014 - 2015 Find countries
Find breakdowns
Digital Skills
Individuals who have written a computer program using a specialised programming language Notation: i_cprg
Definition: Individuals who have written a computer program using a specialised programming language.
Notes: Break in series because before 2015 the activity could have been carried out ever, but since 2015 it refers to the last 12 months .
2003 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_sk_cskl_i: Individuals' level of computer skills
Individuals who have obtained ICT skills through formal educational institutions Notation: i_skedu
Definition: Individuals who have obtained ICT skills through formal educational institutions (school, college, university, etc.)
2005 - 2011 Find countries
Find breakdowns
Persons employed using computers with access to the Web at work (business sector) Notation: P_IUSE
Definition: The computers (desktop, laptop, smartphones, etc.) should have access to the World Wide Web and be used at least once a week. Are included only the enterprises with 10 or more persons employed, from all manufacturing and service sectors, excluding the financial sector.
Notes: Only the business sector is included in the scope: NACEv2 sectors from C10 to N82 (withouk financial services K) + S951.
2009 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15b_p: Broadband and connectivity - persons employed
workers who judge their current ICT skills insufficient for changing job within a year Notation: i_cisk_sfjobx
Definition: Individuals with an occupation as employees, self-employed or family workers, were asked if they judge their current computer or Internet skills to be sufficient (yes/not) if they were to look for a job or change job within a year.
2011 - 2011 Find countries
Find breakdowns
Eurostat, Table isoc_sk_cskl_i: Individuals' level of computer skills
Science and technology graduates Notation: st_grad
Definition: Tertiary graduates in science and technology per 1 000 inhabitants aged 20-29 years includes new tertiary graduates in a calendar year from both public and private institutions completing graduate and post graduate studies compared to an age group that corresponds to the typical graduation age in most countries.
2003 - 2014 Find countries
Find breakdowns
Eurostat, Table estat_tps00188: Science and technology graduates by sex
Digital Skills Indicator (internet users) Notation: i-DSK-IU3
Definition: Persons that have been using internet during last 3 months are attributed a score on four digital competence domains: information, communication, content-creation and problem-solving, depending the activities they have been able to do. The scores are basic, above basic and below basic. Individuals not using internet are classified without digital skills. The four digital competence domains are aggregated in four logical groups.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Digital Skills Indicator (all individuals) Notation: i-DSK-IND
Definition: Persons that have been using internet during last 3 months are attributed a score on four digital competence domains: information, communication, content-creation and problem-solving, depending the activities they have been able to do. The scores are basic, above basic and below basic. Individuals not using internet are classified without digital skills. The four digital competence domains are aggregated in four logical groups.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Individuals with basic or above basic digital skills Notation: i_DSK_BAB
Definition: Persons that have been using internet during last 3 months are attributed a score on four digital competence domains: information, communication, content-creation and problem-solving, depending the activities they have been able to do. The scores in each domain are basic, above basic and below basic. Individuals not using internet are classified without digital skills. To be classified "basic or above basic" on the overall indicator an individual has to have basic or above basic skills in all the four Digital Competence domains included in the index: information, communication, content-creation and problem-solving.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Digital Skills - Information domain Notation: i-DSK-i
Definition: Information processing skills refers to the ability to identify, locate, retrieve, store, organise and analyse digital information, judging its relevance and purpose. The indicator is based on five activities internet users have been able to do online during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Basic or above basic Digital Skills - Information domain Notation: i_DSK_i_BAB
Definition: Information processing skills refers to the ability to identify, locate, retrieve, store, organise and analyse digital information, judging its relevance and purpose. The indicator is based on five activities internet users have been able to do online during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Digital Skills - Communication domain Notation: i-DSK-C
Definition: These skills refer to the ability to communicate in digital environments, share resources through online tools, link with others and collaborate through digital tools, interact with and participate in communities and networks, cross-cultural awareness. The indicator is based on four activities internet users have been able to do online during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Basic or above basic Digital Skills - Communication domain Notation: i_DSK_C_BAB
Definition: These skills refer to the ability to communicate in digital environments, share resources through online tools, link with others and collaborate through digital tools, interact with and participate in communities and networks, cross-cultural awareness. The indicator is based on four activities internet users have been able to do online during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Digital Skills - Problem solving domain Notation: i-DSK-PS
Definition: Problem solving skills refers to the ability to identify digital needs and resources, make informed decisions as to which are the most appropriate digital tools according to the purpose or need, solve conceptual problems through digital means, creatively use technologies, solve technical problems, update one's own and others' competences. The indicator is based on three basic digital problems and familiarity with four online services internet users have been able to do during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Basic or above basic Digital Skills - Problem solving domain Notation: i_DSK_PS_BAB
Definition: Problem solving skills refers to the ability to identify digital needs and resources, make informed decisions as to which are the most appropriate digital tools according to the purpose or need, solve conceptual problems through digital means, creatively use technologies, solve technical problems, update one's own and others' competences. The indicator is based on three basic digital problems and familiarity with four online services internet users have been able to do during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Digital Skills - Software for content manipulation Notation: i-DSK-S
Definition: Software skills for content manipulation refer to the ability to create and edit new content (from word processing to images and video); integrate and re-elaborate previous knowledge and content; produce creative expressions, media outputs and programming; deal with and apply intellectual property rights and licences. The indicator is based on six activities internet users have been able to do during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Basic or above basic Digital Skills - Software for content manipulation Notation: i_DSK_S_BAB
Definition: Software skills for content manipulation refer to the ability to create and edit new content (from word processing to images and video); integrate and re-elaborate previous knowledge and content; produce creative expressions, media outputs and programming; deal with and apply intellectual property rights and licences. The indicator is based on six activities internet users have been able to do during previous 3 months. The scores are basic, above basic and none. Individuals not using internet are classified without digital skills.
Notes: Detailed results are available in the Eurostat table ISOC_SK_DSKL_I. Consult the methodological note on DG CONNECT newsroom.
2015 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Digital skills indicator (internet users) - pilot 2012/2014 Notation: digskillindex
Definition: Persons that have been using internet during last 3 months are attributed a score on four digital competence domains: information, communication, content-creation and problem-solving, depending the activities they have been able to do. The scores are basic, above basic and below basic. Individuals not using internet are classified without digital skills. The four digital competence domains are aggregated in four logical groups.
Notes: This indicator has been piloted on the 2012 and 2014 micro-data from the Eurostat community survey on ICT usage by Households/Individuals using some proxy variables. It is not fully comparable with the regular implementation starting with the 2015 survey.
2012 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
Individuals with basic or above basic digital skills - pilot 2012/2014 Notation: digskillindex_basicandabove
Definition: Persons that have been using internet during last 3 months are attributed a score on four digital competence domains: information, communication, content-creation and problem-solving, depending the activities they have been able to do. The scores in each domain are basic, above basic and below basic. Individuals not using internet are classified without digital skills. To be classified "basic or above basic" on the overall indicator an individual has to have basic or above basic skills in all the four Digital Competence domains included in the index: information, communication, content-creation and problem-solving.
Notes: This indicator has been piloted on the 2012 and 2014 micro-data from the Eurostat community survey on ICT usage by Households/Individuals using some proxy variables. It is not fully comparable with the regular implementation starting with the 2015 survey.
2012 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_sk_dskl_i: Individuals' level of digital skills
ICT Specialist
Enterprises employing ICT specialists Notation: E_ITSP2
Definition: ICT specialists are employees for whom ICT is the main job. For example, to develop, operate or maintain ICT systems or applications.
Notes: Limited comparability between 2007 and 2012 because of changes in the wording of the question. Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector.
2007 - 2015 Find countries
Find breakdowns
Enterprises reporting hard-to-fill vacancies for jobs requiring ICT specialist skills Notation: E_ITSPVAC2
Definition: Hard-to-fill vacancies during the previous calendar year refer to a range of situations in which enterprises find it difficult to find persons with particular skills (hard-to-fill vacancies due to skills shortage).
Notes: Limited comparability between 2007 and 2012 because of changes in the wording of the question. Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector.
2007 - 2015 Find countries
Find breakdowns
Persons Employed with ICT Specialist Skills (broad measure) Notation: ict_spec3_broad
Definition: The definition of the ICT Specialists' occupations is based on the new ISCO-08 classification. It includes ICT service managers (code 133), ICT professionals (25), ICT technicians (35) and some other groups, from electronic and telecomunnications engineers (215*) up to ICT installers and servicers (7422). Where 4-digit data was not available, the share of computing graduates in the corresponding 3-digit data was estimated. See metadata fiche for a complete explanation of the methodology (Eurostat table isoc_sks_itspt)
Notes: The definition of the ICT Specialists' occupations before 2010 is based on ISCO-88. It includes codes 213, 312, 313, 1236, 2144, 2359, 3114, 7242, 7243. Due to change of the classification and the related definition, the data on ICT Specialists for 2011 and later are not fully comparable with previous years.
2004 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_sks_itspt: ICT specialists - total
Enterprises where ICT functions are mainly performed by external suppliers Notation: E_IT_MEXT
Definition: The majority of ICT functions, out of a list of seven, are mainly performed by external suppliers and not by own employees or by ICT specialist in parent or affiliate enterprises. The functions include: maintenance of ICT infrastructures, support for office software, development and support for web solutions or business management software/systems (e.g. ERP, CRM, HR, databases), security and data protection.
Notes: Detailed results are available in the Eurostat table ISOC_CI_EU_EN2.
2015 - 2015 Find countries
Find breakdowns
Enterprise provided training to their personnel to develop/upgrade their ICT skills Notation: E_ITT2
Definition: Detailed results are available in the Eurostat table ISOC_SKE_ITTN2.
2012 - 2015 Find countries
Find breakdowns
ICT in Education
Computers for educational purposes Notation: eun_computers
Definition: Computers used for educational purposes include desktop, laptop, netbook or tablet computer, whether or not connected to the internet
2006 - 2012 Find countries
Find breakdowns
ESSIE Survey about ICT in Education - SMART 2010/0039
Schools having a website Notation: eun_web
Definition: Own home page or web site available at school.
2006 - 2012 Find countries
Find breakdowns
ESSIE Survey about ICT in Education - SMART 2010/0039
eHealth
seeking online information about health Notation: i_ihif
Definition: Individuals using internet in the last 3 months, seeking information about health: injury, disease, nutrition, improving health, etc.
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
making an appointment with a practitioner via a website Notation: I_IUMAPP
Definition: Individuals have used Internet, in the last 3 months, for making an appointment with a practitioner via a website (e.g. of a hospital or a health care centre)
Notes: Biennial indicator
2012 - 2014 Find countries
Find breakdowns
Eurostat, Table isoc_bde15cua: Internet use and activities
GPs using electronic networks to transfer prescriptions to pharmacists Notation: HIE_use_pharm
Definition: Percentatge of general practitioners using electronic networks to transfer prescriptions to pharmacists
2013 - 2013 Find countries
Find breakdowns
GPs exchanging medical patient data with other healthcare providers and professionals Notation: HIE_use_ex_admin
Definition: Percentatge of general practitioners using electronic networks to exchange medical patient data with other healthcare providers and professionals
2013 - 2013 Find countries
Find breakdowns
Security and Privacy
Individuals experienced financial loss Notation: I_SECFL
Definition: Individuals experienced financial loss due to fraudulent payment (credit or debit) card use OR as a result of receiving fraudulent messages ('phishing') or getting redirected to fake websites asking for personal information ('pharming').
2010 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_cisci_pb: Security related problems experienced through using the internet for private purposes
Individuals experienced abuse of personal information and/or other privacy violations Notation: I_SECPIF1
Definition: Individuals experienced abuse of personal information sent on the Internet and/or other privacy violations (e.g. abuse of pictures, videos, personal data uploaded on community websites)
2010 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_cisci_pb: Security related problems experienced through using the internet for private purposes
Individuals caught a virus or other computer infection resulting in loss of information or time Notation: I_SECVIR1
Definition: Individuals caught a virus or other computer infection (e.g. worm or Trojan horse) resulting in loss of information or time
2010 - 2015 Find countries
Find breakdowns
Eurostat, Table isoc_cisci_pb: Security related problems experienced through using the internet for private purposes
Security concerns kept individual from ordering or buying online Notation: I_SBGOOD
Definition: Security concerns kept individual from ordering or buying goods or services for private use
2010 - 2015 Find countries
Find breakdowns
Individuals who know that cookies can be used to trace movements of people on the internet Notation: I_COOK
Definition: Individuals who know that cookies can be used to trace movements of people on the internet
2015 - 2015 Find countries
Find breakdowns
ICT sector
Export of ICT goods and services Notation: ict_exp
Definition: ICT goods include: Computers and peripheral equipment, Communication equipment, Consumer electronic equipment, Electronic components and Miscellaneous. ICT services include: Communications services, Computer and information services. The value of exports cover both intra- and extra- EU.
Notes: The HS classifications used over time (HS1997, HS2002, HS2007) are bridged using the method described in the OECD document DSTI/ICCP/IIS(2010)5.
2007 - 2011 Find countries
Find breakdowns
Eurostat - Trade statistics
Import of ICT goods and services Notation: ict_imp
Definition: ICT goods include: Computers and peripheral equipment, Communication equipment, Consumer electronic equipment, Electronic components and Miscellaneous. ICT services include: Communications services, Computer and information services. The value of import cover both intra- and extra- EU.
Notes: The HS classifications used over time (HS1997, HS2002, HS2007) are bridged using the method described in the OECD document DSTI/ICCP/IIS(2010)5.
2007 - 2011 Find countries
Find breakdowns
Eurostat - Trade statistics
Employment of the ICT sector Notation: employment_ict
Definition: Number of persons employed. In the System of National Accounts (SNA) this is defined as all persons, both employees and self-employed, engaged in some productive activity that falls within the production boundary of the SNA and that is undertaken by a resident institutional unit.
2006 - 2013 Find countries
Find breakdowns
JRC PREDICT Project
Value added of the ICT sector Notation: val_add_ict
Definition: Value added. In the System of National Accounts it is defined as the value of output less the value of intermediate consumption; it is a measure of the contribution to GDP made by an individual producer, industry or sector.
2006 - 2013 Find countries
Find breakdowns
JRC PREDICT Project
Business R&D expenditure of the ICT sector Notation: bs_rd_expen_ict
Definition: Intramural expenditures on R&D performed within business enterprise sector during a specific period, whatever the source of funds (Frascati Manual).
2006 - 2013 Find countries
Find breakdowns
JRC PREDICT Project
Labour productivity of the ICT sector (per person) Notation: labour_prod_ict
Definition: Is defined as value added per unit of labour input (persons employed).
2006 - 2013 Find countries
Find breakdowns
JRC PREDICT Project
EU Research and Development Programs
GBAORD - Government budget appropriations or outlays for research and development Notation: gbaord
Definition: GBAORD include all appropriations (government spending) given to R&D in central (or federal) government budgets. Provincial (or State) government posts are only included if the contribution is significant. Local government funds are excluded
Notes: From 2006 onwards figures were revised and updated by PREDICT 2 project
2006 - 2014 Find countries
Find breakdowns
JRC-IPTS Reports on Public ICT R&D Expenditures
Public ICT R&D spending (GBAORD in the field of ICT) Notation: gbaord_ict
Definition: Estimate of the ICT share in existing disaggregated GBAORD data, based on the assumption that the share of research in the ICT field in GBAORD expenditure is proportional to the share of ICT specialists in the R&D labour cost. Methodology developped and implemented by JRC-IPTS.
Notes: From 2006 onwards figures were revised and updated by PREDICT 2 project
2006 - 2013 Find countries
Find breakdowns
JRC-IPTS Reports on Public ICT R&D Expenditures
Total EC funding to participants in H2020 ICT projects Notation: H2020_EC_funding
Definition: Value of European Commission funding committed through grant agreements signed, during the reference year, with participants in ICT research projects under Horizon 2020 (LEIT ICT, Excellent Science, Societal Challenges 1, 6 and 7). Projects under negotiation are not included.
2014 - 2015 Find countries
Find breakdowns
Total cost of H2020 ICT projects Notation: H2020_TOTcost
Definition: Value of the total cost of the ICT research projects for which a grant agreement was signed in the reference year, under the Horizon 2020 LEIT ICT, Excellent Science, Societal Challenges 1, 6 and 7). Total cost of the project is the sum of participants' total costs.
2014 - 2015 Find countries
Find breakdowns
H2020 effective cofinancing rate Notation: H2020_cofin
Definition: The cofinancing rate is the % of projects total costs which are covered by EC funding grants.
2014 - 2015 Find countries
Find breakdowns
Total number of participations in H2020 ICT projects Notation: H2020_particip
Definition: Each project has multiple partners participating and each partner can participate in multiple projects. For each participation there could be an EC funding (some participations do not receive EC funding).
2014 - 2015 Find countries
Find breakdowns
Average EC funding per participation in H2020 ICT projects Notation: H2020ICT_afxp
Definition: EC funding is the funding committed by the European Commission through grant agreements signed during the reference year. The indicator measures the average EC funding attributed to each partner participation in a specific project.
2014 - 2015 Find countries
Find breakdowns
Number of distinct organisations participating in H2020 ICT projects Notation: H2020_organisations
Definition: Organisations participating in H2020 ICT projects during the reference year.
2014 - 2015 Find countries
Find breakdowns
Number of distinct organisations participating in H2020 ICT projects for the first time Notation: H2020_newENTRY
Definition: Organisations participating for the first time in H2020 ICT calls, and which have not participated in FP7 ICT calls during 2007-2013 period.
2014 - 2015 Find countries
Find breakdowns
EC funding to participants in FP7-ICT projects Notation: FP7ICT_EC_funding
Definition: Value of European Commission funding committed through grant agreements signed, during the reference year, with participants in ICT research projects under the EU's Seventh Framework Programme (FP7). Projects under negotiation are not included.
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
Total cost of FP7-ICT projects Notation: FP7ICT_TOTcost
Definition: Value of the total cost of the ICT research projects for which a grant agreement was signed in the reference year, under the EU's Seventh Framework Programme (FP7). Total cost of the project is the sum of participants' total costs.
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
FP7 EC effective cofinancing rate Notation: FP7ICT_cofin
Definition: The cofinancing rate is the % of projects total costs which are covered by EC funding grants. Figures include all partners and third parties (as subcontractors).
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
Total number of participations in FP7-ICT projects Notation: FP7ICT_particip
Definition: Each project has multiple partners participating and each partner can participate in multiple projects. For each participation there could be an EC funding (some participations do not receive EC funding). Third parties are included as partners, receiveing or not EU funding.
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
Average EC funding per participation in FP7-ICT projects Notation: FP7ICT_afxp
Definition: EC funding is the funding committed by the European Commission through grant agreements signed during the reference year. The indicator measure the average EC funding attributed to each partner participation in a specific project.
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
Number of distinct organisations participating in FP7-ICT projects for the first time Notation: FP7ICT_newENTRY
Definition: The first call of FP7 ICT was in 2007 and all participants are considered as new ones. For each of the following years are counted only the organisations participating for the first time in FP7 ICT calls.
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
Number of distinct organisations participating in FP7-ICT projects Notation: FP7ICT_organisations
Definition: Organisations participating in FP7 ICT calls for research projects (Cooperation and Capacities and e-infrastructures programs) during the reference year.
2007 - 2013 Find countries
Find breakdowns
EC - FP7 ICT research projects
Background variables
Number of individuals aged 16-74 Notation: pop
Definition: Estimation of the number of individuals aged 16-74, for the purpose of the survey on ICT usage by individuals and households.
2000 - 2015 Find countries
Find breakdowns
Eurostat - ICT Households survey
Total population Notation: Population
Definition: Total population estimate 1st of January of the same year (Eurostat table demo_pjan)
2000 - 2015 Find countries
Find breakdowns
Eurostat population statistics
GDP - Gross domestic product at market prices Notation: GDP
Definition: Eurostat estimation of GDP and main components - Current prices [nama_gdp_c]
2000 - 2015 Find countries
Find breakdowns
Number of private Households Notation: Households
Definition: Number of private households (Eurostat table lfst_hhnhwhtc)
2005 - 2014 Find countries
Find breakdowns
Eurostat, Table eurostat_lfst_hhnhwhtc: Number of private households by household composition, number of children and working status within households (1 000)
Discontinued indicators
Enterprises that share internally electronic information on sales/purchases Notation: e_sisorp
Definition: Information on sales/purchases is shared electronically and automatically with the software used for any internal function as: the management of inventory levels, the accounting system, the production management or the distribution management.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2008 - 2012 Find countries
Find breakdowns
Eurostat, Table estat_isoc_bde15dec: E-commerce, customer relation management (CRM) and secure transactions
Enterprises exchanging business documents suitable for automatic processing Notation: e_ade
Definition: The indicator refers to sending/receiving of messages (orders, invoices, payment transactions, transport documents, tax declarations, etc.) to/from other enterprises, public authorities or financial institutions in an agreed or standard format (as EDIFACT, XML, etc) which allows their automatic processing without the individual message being manually typed.
Notes: Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2008 - 2012 Find countries
Find breakdowns
Eurostat, Table isoc_bde15disc: Integration with customers/suppliers and SCM
Enterprises sending or receiving e-invoices in a format suitable for automatic processing Notation: e_inv
Definition: The indicator refers to sending/receiving invoices in an agreed standard format (as EDIFACT, XML, etc) which allows their automatic processing, without the individual message being manually typed.
Notes: Important break in series due to a more detailed question since 2011. Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2007 - 2013 Find countries
Find breakdowns
Eurostat, Table isoc_bde15disc: Integration with customers/suppliers and SCM
Enterprises using any computer network for purchases (at least 1%) Notation: e_ebuy
Definition: The purchases realised, during the previous calendar year, via any computer networks should represent at least 1% of the total purchases value (in monetary terms, excluding VAT). Computer networks include websites, EDI-type systems and other means of electronic data transfer, excluding manually typed e-mails.
Notes: Since 2011 the indicator is optional, so EU27 estimates cover less countries and are not comparable with previous years. Enterprises with 10 or more persons employed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2003 - 2015 Find countries
Find breakdowns
Eurostat, Table estat_isoc_bde15dec: E-commerce, customer relation management (CRM) and secure transactions
Individuals who have created a Web page Notation: i_cweb
Definition: The activity could have been carried out ever. Only those having ever used the internet were proposed the question.
2003 - 2013 Find countries
Find breakdowns
Eurostat, Table isoc_sk_iskl_i: Individuals' level of internet skills
Individuals with medium or high computer skills (3 or more of 6 computer activities) Notation: i_csk_ge_me
Definition: The indicator counts individuals having ever carried out at least 3 of the following 6 activities: coping or moving a file or folder, using copy and paste tools, using basic arithmetic formula in a spreadsheet, compressing (or zipping) files, connecting and installing new devices, writing a computer program using a specialised programming language. Only those having ever used a computer were proposed the question.
2005 - 2012 Find countries
Find breakdowns
Eurostat, Table isoc_sk_cskl_i: Individuals' level of computer skills
Individuals with medium or high internet skills (3 or more of 6 internet activities) Notation: i_isk_ge_me
Definition: The indicator counts individuals having ever carried out at least 3 of the following 6 activities: using a search engine to find information, sending e-mails with attached files, posting messages to chatrooms, newsgroups or an online discussion forum, using the internet to make telephone calls, using peer-to-peer file sharing for exchanging movies or music, creating a webpage. Only those having ever used the internet were proposed the question.
2005 - 2013 Find countries
Find breakdowns
Eurostat, Table isoc_sk_iskl_i: Individuals' level of internet skills
workers who judge their current ICT skills sufficient for changing job within a year Notation: i_cisk_sfjob
Definition: Individuals with an occupation as employees, self-employed or family workers, were asked if they judge their current computer or Internet skills to be sufficient (yes/not) if they were to look for a job or change job within a year.
2011 - 2011 Find countries
Find breakdowns
Eurostat, Table isoc_sk_cskl_i: Individuals' level of computer skills
Persons Employed with ICT Specialist Skills Notation: ict_specialists
Definition: The definition of the ICT Specialists' occupations is based on the new ISCO-08 classification. It includes ICT service managers (code 133), ICT professionals (25), ICT technicians (35) and ICT installers and servicers (7422).
Notes: New ISCO-08 classification of occupations is used from 2011 reference period, replacing the former ISCO-88. Due to change of the classification and the related definition, the data on ICT Specialists for 2011 and later are not fully comparable with previous years.
2000 - 2013 Find countries
Find breakdowns
Pilot of new Digital Skills Indicators
Fixed broadband coverage (2005-2010) Notation: bb_fcov
Definition: Coverage is a supply indicator, defined as the percentage of total/rural population living in areas served by fixed broadband: either DSL or cable modem networks.
Notes: Indicator collected until 2010. Then replaced with two different coverage indicators, for standard broadband and NGA respectively.
2005 - 2010 Find countries
Find breakdowns
IDATE - Broadband coverage studies (2005-2010)
3G coverage (2005-2010) Notation: mbb_3gcov
Definition: Coverage is a supply indicator defined as the percentage of population living in areas covered by 3G - third generation mobile networks.
Notes: Indicator collected until 2010. Then replaced with a more specific one on advanced 3G mobile broadband (HSPA).
2008 - 2010 Find countries
Find breakdowns
IDATE - Broadband coverage studies (2005-2010)
Average Revenue per Minute in Retail Mobile Voice Communications Notation: mob_arpm
Definition: Total voice related retail revenues divided by total voice minutes
2010 - 2011 Find countries
Find breakdowns
Communications Committee survey
Basic public services for citizens, which are fully available online Notation: FOA_cit
Definition: Percentage of public services for citizens out of a basket of 12 basic services (income taxes, job search, social security benefits, personal documents, car registration, building permissions, declaration to police, public libraries, certificates, enrolment in higher education, announcement of moving, health-related services) for which the entire procedure can be completed online
Notes: Collected until 2010.
2001 - 2010 Find countries
Find breakdowns
eGovernment Benchmarking Reports 2001-2010
Basic public services for enterprises, which are fully available online Notation: FOA_ent
Definition: Percentage of public services for enterprises out of a basket of 8 basic services (social contributions, corporate tax, VAT, company registration, statistical data, customs declaration, environment-related permits, public procurement) for which the entire procedure can be completed online
Notes: Collected until 2010.
2001 - 2010 Find countries
Find breakdowns
eGovernment Benchmarking Reports 2001-2010
User Centricity Score of eGovernment services Notation: user_centric_egov
Definition: The User centricity score indicates to what extent (information about) a service is provided online and how usable it is (e.g., if support, help and feedback functionality exist online), as well as quality assessments by researchers on the service's ease and speed of use.
2012 - 2013 Find countries
Find breakdowns
eGovernment Benchmarking reports 2012-2014
Transparency Score of eGovernment Services Notation: transparent_egov
Definition: The Transparency score indicates to what extent eGovernment services are transparent. It assesses three aspects of transparency: to what extent public authorities are transparent regarding their own responsibilities and performance, to what extent they are transparent regarding the process of service delivery, and to what extent they are transparent regarding the personal data involved in service delivery.
2012 - 2013 Find countries
Find breakdowns
eGovernment Benchmarking reports 2012-2014
interacting online with public authorities, last 3 months Notation: i_iugov
Definition: Individuals have used Internet, in the last 3 months, for interaction with public authorities. It includes obtaining information from public authorities web sites, downloading official forms and sending filled in forms.
2002 - 2010 Find countries
Find breakdowns
sending filled forms to public authorities, over the internet, last 3 months Notation: i_igovrt
Notes: Indicator collected until 2010.
2002 - 2010 Find countries
Find breakdowns
Enterprises interacting online with public authorities Notation: e_igov
Definition: Use of internet for interaction with public authorities, in the last calendar year before the survey, includes: obtaining information or forms from websites, returning filled in forms, following administrative procedures completely electronically or offering products in public authorities' electronic procurement sustems (eTendering).
Notes: Enterprises with 10 or more persons employed, all manufacturing and service sectors, excluding the financial sector. Break in series in 2011 and 2012 because the structure of the question has changed. Breaks in series because until 2008 sectors follow economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2003 - 2013 Find countries
Find breakdowns
Eurostat, Table estat_isoc_bde15dec: E-commerce, customer relation management (CRM) and secure transactions
Enterprises returning filled in forms to public authorities, over the internet Notation: e_igovrt
Definition: Activity carried out over the internet, in the last calendar year before the survey.
Notes: Enterprises with 10 or more persons employed. Break in series in 2011 and 2012 because the question has changed. All manufacturing and service sectors, excluding the financial sector. Breaks in series because until 2008 economic activities according to NACE Rev 1.1 and from 2009 data are based on NACE Rev.2. Since Since 2010 data include also sector S 95.1-Repair of computers and communication equipment.
2003 - 2013 Find countries
Find breakdowns
Eurostat, Table estat_isoc_bde15dec: E-commerce, customer relation management (CRM) and secure transactions
Enterprises submitting a proposal in a public electronic tender system (eProcurement) Notation: e_igov2pr
Definition: Tender proposals should have been submitted in the system itself and not by email, in the last calendar year before the survey.
Notes: Data from previous years are not comparable because the structure of the question has changed. Enterprises with 10 or more persons employed, carrying out this activity over the internet in the last calendar year before the survey. All manufacturing and service sectors, excluding the financial sector.
2011 - 2013 Find countries
Find breakdowns
Eurostat, Table estat_isoc_bde15dec: E-commerce, customer relation management (CRM) and secure transactions
Notation: http://semantic.digital-agenda-data.eu/codelist/indicator/i_bgood 2005 - 2015 Find countries
Find breakdowns
Notation: http://semantic.digital-agenda-data.eu/codelist/indicator/i_cprg1 2015 - 2015 Find countries
Find breakdowns