e-Government Benchmark

The e-Government Benchmark framework corresponds with the key policy priorities in the e-government Action Plan and the Tallinn Declaration and brings insights on the state-of play of e-government in Europe. The measurement evaluates the maturity of online public services in terms of User centricity, Transparency, and use of Key enablers. It also brings the dimension of Cross-border service delivery, which is a truly European metric. Various indicators allow the comparison over the time and across countries. Over the years, the number of countries participating in the e-government benchmark has been increased. The list of countries currently includes the European Union Member States, Iceland, Norway, Montenegro, Republic of Serbia, Switzerland, Turkey as well as Albania and North Macedonia.

Please select one of the available charts:


Analyse one indicator and compare countries

1. Analyse one indicator and compare countries

This bar-chart allows you to select one indicator, possibly one specific breakdown, and see which countries are leading the league. You can also check if the ranking of countries has changed over the last few years using the time animation bar. Countries are always ordered according to their score. You can also select or de-select countries in order to visualise only those you are interested in.

Analyse one indicator (by life events)

2. Analyse one indicator (by life events)

This bar-chart allows you to select one indicator, one year, and see different breakdowns for selected countries. Countries are ordered by the value of the first breakdown in the indicator. You can also select or de-select countries in order to visualise only those you are interested in.

See the evolution of an indicator and compare countries

3. See the evolution of an indicator and compare countries

To assess progress and estimate future developments it is essential to know where we come from. Time-line charts allow you to visualise this kind of trends for one indicator, possibly one specific breakdown, one country and to compare it with some others countries, as well as with the European average trend.

See the evolution of an indicator (by life events)

4. See the evolution of an indicator (by life events)

This time-lines chart allows you to select one indicator, and see its evolution over time for the different modalities of a breakdown group (i.e. households grouped into four income levels or individuals divided into three formal education levels). You can select only one country at a time.

Maps by country

5. Maps by country

This chart allows you to select one indicator, one year, and compare countries on a map. Countries are coloured according to their score, so you can easily see, for example, the performance of the neighbours. Larger countries will be more visible than smaller, although surface do not correspondent exactly to the total population.

Compare two indicators

6. Compare two indicators

Scatter-plot is a kind of chart that compares two indicators, represented on the horizontal (x) and vertical (y) axis. Each country appears as a point whose coordinates are its values on the two selected indicators. It allows also clustering countries according to their similarities along the two selected indicators. You can zoom inside the chart.

Compare two indicators, using country bubbles sized on a third one

7. Compare two indicators, using country bubbles sized on a third one

Bubble chart allows to compares two indicators as in a scatter-plot. Each country appears as a bubble whose coordinates are its values on the two selected indicators. The size of the bubble is proportional to a third indicator that could express the weight of the country (use for example the population or the GDP presented in the "background" group of indicators) or another characteristic. You can zoom inside the chart.

Compare the evolution of two indicators

8. Compare the evolution of two indicators

The simultaneous visualization of two indicators on the time-line charts allows seeing if the two phenomena have been going up or down at the same periods. The slope should be interpreted with caution because the two curbs are usually expressed with different units. The two scales are on the left and right side of the chart